RUSART › POLICY

RUSART's Policy

(effective at 200-733 6th Street, New Westminster and 15168 36 Ave, Surrey)



Lesson format

Thank you for choosing RUSART Fine Arts Co. We offer 3 options for you: private lessons, drop-in classes, and regular classes.

Private lessons. Set up your date and time and confirm your rate with the owner (Elena P.) by email elena@rusart.ca before coming. Please be on time. Your lesson starts and ends as scheduled. Your late coming is not a reason for extending your lesson. If you come too early we may not be able to start your lesson earlier. In case of no-show without 48-hour notice, we will have to charge you in full for the skipped lesson. Normally, we don’t teach at client’s place. Some exceptions may be made.

Drop-in lessons.Pay as you go. Since number of available spots is limited, please contact the owner (Elena P.) by email elena@rusart.ca at least 24 hours prior your visit. Please be on time. Classes start and end as scheduled. Arrive about 5-10 min before the start time. If you come too early we may not be able to accommodate you as studio's space is limited and we may have other class in progress.

Regular classes. You should buy either 4 classes or a month. You can enjoy our lower prices for classes. Your spot will be reserved and guaranteed. All classes must be taken in 4 consecutive weeks. Skipped lessons will not be refunded. However, you can transfer 1 (ONE) class to the next month provided you notify us 24 hours in advance. If it happened you had to miss more than 1 lesson you can make it up during a week. Please be on time. Classes start and end as scheduled. Arrive about 5-10 min before the start time. If you come too early we may not be able to accommodate you as studio's space is limited and we may have other class in progress.

Payment

Payment methods. You can pay by a credit card on-line. Ususally we invoice all our clients prior to lessons scheduled. If you like to pay in person, at the studio we accept cash and cheques (payable to RUSART Fine Arts Co.). Also, you can pay with a credit card if Elena Perelman is at studio as all other instructors are not authorized to accept credit card payments. No debit cards.

Time of payment. If you’re buying art supplies from us, please make your payment at the time of purchase. We can’t just give away supplies as we pay for them. If you’re coming for art classes, please make sure your class is covered. If you’ve attended a class and left no payment we’ll invoice you on-line. If the amount of your payment is less than $100, commission of $3.00 will be added to your bill.

Tax receipts

Upon your payment you'll get a receipt, which is NOT a tax receipt. For all children 18 years and under we issue Tax Receipts in January, for the entire past year. If your child is not taking lessons in January, inquire about your tax receipt and it will be e-mailed to you.

Liability Waiver

Parents of all students of 18 years old and younger MUST sign Liability Waiver, Pick Up Authorization, and Emergency and Medical forms. All other students MUST sign Liability Waiver and Emergency and Medical Forms for adults. If that's your first class please arrive 5 -10 min earlier to have a chance to finish all paperwork before your class starts.

Art supplies

RUSART Fine Arts Co. DOES NOT provide art supplies for your lessons (unless it’s specified in our deals or special services, such as workshops).

Parents' participation

As our studio space is limited and our classes are not family events, we don't allow parents to sit beside their children at a classroom. Some exceptions can be made if your child is 5 years old or younger and has separation anxiety. If you’d like to stay at the studio during our classes, we have a waiting room.

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